TERMS OF SERVICE
Payment is due upon service. If you have a card on file, we will charge your card the day we install your plants. If not, we will invoice you that day and ask that you pay the invoice promptly. We accept check/ cash/ cards.
Caring for Plants. Plants are living things that require care. We do our best to choose low maintenance / hardy plants. We also leave care instructions for each planting, and we are happy to answer questions about care if you reach out to us. Ultimately, once the plants are installed, the customer is responsible for the care of the plant throughout the season.
What happens if my plants die? Clients are responsible for the care of the plants once they are planted. We do not replace plants in the event of freeze, hail, improper watering, insect damage, wind damage, acts of God, or any other circumstances outside of our control.
If there is an issue with your planting on the day of the install – please let us know right away and we will happily correct it at that time. Occasionally, a plant will fail in an otherwise healthy container. This can happen due to transplant failure, or perhaps because we misjudged your light conditions. If this happens, we will replace the plant for you at no charge.
How do I make changes to my service? We will send an email out before each season asking you to confirm your planting preferences for that season. If you need to add or remove pots from your service or skip a season – you can let us know at that time. Or you can contact us anytime with changes:
Amy Choi (Owner)
Last Updated: November 2019