TERMS OF SERVICE
Customers have two options for payment:
1) Maintain a current credit card on file that will be billed on the day of service.
2) Pay in advance to book your planting.
Any balances due must be paid on the day of planting. We accept check / cash / credit and debit cards.
If a balance remains unpaid 30 days after service, a late fee of $25 will be assessed.
Caring for Plants.
Plants are living things that require care. We do our best to choose low maintenance / hardy plants. We also leave care instructions for each planting, and we are happy to answer questions about care if you reach out to us.
Ultimately, once the plants are installed, the customer is responsible for the care and regular watering of the plants throughout the season. We are not responsible for plant damages that occur due to freeze, hail, improper watering, insect damage, wind damage, acts of God, or any other circumstances outside of our control.
What happens if my plants die?
If your planting needs maintenance or plants replaced, you can contact us to schedule a maintenance visit. We charge a $40 trip fee for maintenance visits, plus the cost of any plants that need to be replaced (not to exceed the original cost of your planting).
If there is an issue with your planting on the day of the install – please let us know right away and we will happily correct it at that time.
How do I make changes to my service?
We will send an email out before each season asking you to confirm your planting preferences for that season. If you need to add or remove pots from your service or skip a season – you can let us know at that time. Or you can contact us anytime with changes:
Amy Choi (Owner)
Last Updated: February 2022